1. Beginning the Journey Lessons Hard Skills & Talents of Leadership Managers Core Process Identification Planning & Types of Plans Accountability vs. Responsibility The 6 Functions of High-Growth Management
2. First Year on the Job Lessons Logical Decision Making Techniques Key Performance Indicators (KPI) Goals Axioms & Metrics Problem Solving Techniques
3. Getting Ready for Advancement Lessons Action Planning with Decisions Setting Objectives with Key Metrics (OKMs) Operational Planning Strategic Planning Line & Staff Accountability
4. Advancement Lessons First 30 Days on the Job Time Management Leading Productive Meetings Job Descriptions, Workloads, Competencies The Management Process
5. Team Accountability Lessons Cross-Functional Teams Team Evaluation & Appraisal Team Communications Conflict Resolution Team Building With Communications
6. Leadership Management Lessons Internal & External Coordination Hiring, Promoting, Firing Interviewing & Selecting People Delegation & Empowerment Motivation & Innovation
